Privacy Policy

Last updated: June 25, 2026

Trim Illusion Holdings, LLC and Trim Illusion, Inc. (“Trim Illusion,” “we,” “us,” or “our”) respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit trimillusion.com, place an order, contact us, subscribe to marketing communications, or otherwise interact with our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through our website, and from service providers or business partners that help us operate our ecommerce business.

Information you provide to us

We may collect information such as:

• Name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

• Vehicle fitment information you provide, such as year, make, model, or submodel

• Customer service messages, reviews, questions, or other communications

• Marketing preferences, including email subscription status

Order and payment information

When you place an order, payment information is processed by Shopify, payment processors, and related service providers. We do not intentionally store complete credit card numbers on our own systems. Payment data is handled by payment providers according to their own security and privacy practices.

Information collected automatically

When you visit our website, we and our service providers may automatically collect information such as:

• IP address

• Browser type

• Device type

• Operating system

• Referring pages

• Pages viewed

• Date and time of visit

• Approximate location derived from IP address

• Shopping activity, such as products viewed or added to cart

• Cookie identifiers and similar tracking technologies

2. How We Use Information

We may use personal information to:

• Process, fulfill, and ship orders

• Provide order confirmations, shipping updates, and customer support

• Help customers find products that fit their vehicle

• Respond to questions, reviews, warranty inquiries, or service requests

• Improve our website, product listings, product data, and shopping experience

• Personalize website content and product recommendations

• Send marketing emails or promotional messages when permitted

• Measure the performance of our website, ads, promotions, and campaigns

• Prevent fraud, unauthorized transactions, abuse, or security incidents

• Comply with legal, tax, accounting, and regulatory obligations

• Enforce our terms, policies, and business rights

3. Cookies, Analytics, and Advertising

Our website uses cookies, pixels, tags, and similar technologies to operate the site, remember preferences, measure traffic, improve performance, support shopping cart functionality, and advertise our products.

We may use tools and platforms such as Shopify, Google Analytics, Google Ads, Google Merchant Center, Meta/Facebook, Instagram, email marketing tools, and other analytics or advertising services. These tools may collect information about your device, browser, site activity, purchases, and interactions with our ads or marketing content.

We use this information to understand how visitors use our website, measure advertising performance, improve product pages and collections, show relevant ads, and support remarketing or retargeting campaigns.

You can manage cookies through your browser settings. Some features of the website may not function properly if cookies are disabled. Where required, we may also provide cookie consent or privacy preference tools.

4. How We Share Information

We do not sell your personal information for money. However, we may share personal information with trusted third parties that help us operate our business, provide services, fulfill orders, analyze performance, or advertise our products.

These parties may include:

• Shopify and ecommerce platform providers

• Payment processors

• Shipping carriers and fulfillment partners

• Fraud prevention and security providers

• Email marketing and communication providers

• Customer service tools

• Analytics providers

• Advertising platforms, including Google and Meta/Facebook

• Professional advisors, such as accountants, attorneys, and consultants

• Government, regulatory, or law enforcement authorities when required by law

Some privacy laws define certain advertising, analytics, or cookie-based data sharing as “selling,” “sharing,” or targeted advertising. Where required, we provide a way to opt out of those activities.

5. Email Marketing

If you subscribe to our email list, make a purchase, or otherwise provide your email address, we may send you promotional emails, product updates, sale announcements, or other marketing communications where permitted by law.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us. Even if you unsubscribe from marketing messages, we may still send transactional or service-related messages, such as order confirmations, shipping updates, account notices, or customer service responses.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill orders, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

Order, tax, accounting, and transaction records may be retained for longer periods when required by law or legitimate business needs.

7. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, system, payment method, or transmission of data over the internet can be guaranteed to be completely secure.

You are responsible for keeping any account credentials secure and for using a secure device and network when shopping online.

8. Your Privacy Rights

Depending on where you live, you may have certain privacy rights regarding your personal information. These may include the right to:

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of personal information

• Opt out of certain data sharing, targeted advertising, or sale/sharing as defined by applicable law

• Withdraw consent where processing is based on consent

• Appeal or contact us regarding a privacy request, where applicable

To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before processing certain requests.

9. California Privacy Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, depending on how the law applies to our business.

In the preceding 12 months, we may have collected the following categories of personal information:

• Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, and online identifiers

• Commercial information, such as products purchased, viewed, or added to cart

• Internet or electronic network activity, such as browsing behavior, website interactions, and referral information

• Geolocation information, such as approximate location based on IP address

• Inferences, such as product interests or shopping preferences

• Customer service and communication records

We collect and use this information for the business and commercial purposes described in this Privacy Policy, including order fulfillment, customer service, website improvement, analytics, advertising, fraud prevention, and legal compliance.

We do not knowingly sell personal information for money. We may share certain information with advertising or analytics partners in a way that may be considered “sharing” or “targeted advertising” under certain privacy laws. California residents may have the right to opt out of such sharing.

We do not knowingly sell or share personal information of consumers under 16 years of age.

California residents may have the right to know, access, correct, delete, and opt out of sale or sharing of personal information, as well as the right not to be discriminated against for exercising privacy rights.

10. Do Not Sell or Share My Personal Information

If you wish to opt out of activities that may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws, please use the “Do Not Sell My Personal Information” or similar privacy link available on our website, where provided, or contact us using the information below.

You may also manage cookies and advertising preferences through your browser settings and available privacy tools.

11. Third-Party Links

Our website may contain links to third-party websites, apps, platforms, or services. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children’s Privacy

Our website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices. The updated version will be posted on this page with a new “Last updated” date.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy request, please contact us:

Trim Illusion
Website: https://www.trimillusion.com
Email: customerservice@trimillusion.com
Mailing Address:  14205 Woodcliff Ct Ste 104, Bowie, MD 20720

Please include enough information for us to understand and respond to your request.